Terms and Conditions

Last Updated: June 1, 2026

IMPORTANT: THESE TERMS INCLUDE AN ARBITRATION PROVISION AND A CLASS ACTION WAIVER. PLEASE SEE SECTION 17 FOR MORE INFORMATION.

1. Acceptance of Terms

By accessing or using Hearten (“the Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

Hearten is owned and operated by Hearten App LLC (“we,” “us,” or “our”), a limited liability company organized under the laws of the State of New Jersey.

These Terms, the Privacy Policy, and any notices or items incorporated into them constitute the entire agreement between you and Hearten App LLC regarding your use of the Service and supersede all prior understandings, whether oral or written.

By using the Service during its early access (beta) phase, you additionally acknowledge that the Service is under active development and may be incomplete or unstable, features may change or be removed without notice, and Hearten App LLC is not liable for data loss, service interruptions, or changes in functionality during the beta period.

2. Description of Service

Hearten is a digital platform designed to support individuals and families in managing household responsibilities, emotional well-being, and daily life through tools including but not limited to task and shared responsibility management, calendar and scheduling features, meal planning and recommendations, emotional check-ins and reflections, AI-generated insights and suggestions, and future community features such as messaging and parent matching.

Hearten is not a medical, mental health, or therapeutic service.

3. Eligibility and Accounts

You must be at least 18 years old to use Hearten. By using the Service, you represent that you meet this requirement. Invited household members must be at least 18, or must be added by a parent or legal guardian acting on their behalf.

Each person may maintain only one Hearten account. Creating multiple accounts to circumvent a suspension, ban, or account restriction is prohibited and will result in permanent termination of all associated accounts.

You agree to provide accurate, complete, and up-to-date information for your account and to keep it current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use at hello@withhearten.com.

4. Content and Content Rights

A. Our Content

The Service and all content, features, and underlying technology are owned by Hearten App LLC and protected by applicable intellectual property laws. We grant you a limited, personal, non-exclusive, revocable, non-transferable, non-sublicensable license to access and use the Service solely for your personal, non-commercial use, subject to your continued compliance with these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the Service without our prior written consent.

B. Your Content

[NEW – Expanded Content License]

You may submit content such as tasks, schedules, family-related data, personal reflections, emotional check-ins, and messages (“Your Content”). You retain ownership of Your Content. By submitting Your Content, you:

Represent and warrant that you have all rights necessary to submit it

Acknowledge that Your Content may be visible to household members and others with whom you specifically share it

Grant Hearten App LLC a non-exclusive, worldwide, perpetual, irrevocable, fully paid, royalty-free, transferable and sublicensable license to use, reproduce, display, perform, modify, transmit, distribute, and create derivative works of Your Content for any purpose in connection with operating, maintaining, improving, and promoting the Service and AI features, without attribution or compensation

Irrevocably waive any claims of moral rights, privacy, publicity, or similar rights in Your Content

We have the right, but not the obligation, to monitor or screen Your Content and remove any content we deem objectionable.

C. Feedback License

If you provide feedback, suggestions, improvement requests, or other similar submissions (“Feedback”), you automatically grant Hearten App LLC an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, display, perform, modify, transmit, distribute, and create derivative works of such Feedback in any way we deem reasonable, without any attribution or compensation to you. This license survives termination of these Terms or your account.

5. AI Features

Hearten may include AI-powered features (“AI Features”) that are optional. AI Features only process your information when you choose to use or enable them. AI Features do not act independently of the user and do not take actions without your initiation or approval.

By using AI Features, you agree and acknowledge that:

It is your sole responsibility to ensure compliance with all applicable laws in connection with your use of AI Features and their outputs

AI Features may generate output that is inaccurate, incomplete, unreliable, or otherwise unsuitable, and you are solely responsible for evaluating output before relying on it

You shall not use AI Features in any way that infringes, misappropriates, or violates any third-party rights, including intellectual property and privacy rights

You shall not use AI Features to directly or indirectly create, train, or improve a similar or competing AI model or large language model, or to reverse engineer, extract, or discover Hearten’s AI features, models, model weights, or algorithms

You shall not mislead any person into believing that output generated by an AI Feature was human-generated

We may, at our sole discretion, impose limits on your use of AI Features at any time without notice

AI-generated content does not constitute professional advice of any kind — seek qualified professionals for medical, legal, financial, or psychological concerns

6. Sensitive Information Disclaimer

Hearten may allow you to input emotionally sensitive or personal information. You acknowledge that Hearten does not provide medical or mental health advice, AI-generated insights are for informational purposes only, and you should seek qualified professionals for medical or psychological concerns.

7. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes

  • Harass, harm, or exploit others

  • Attempt to access other users’ data without authorization

  • Reverse engineer, decompile, scrape, crawl, trawl, mine, frame, or mirror the Service or its infrastructure

  • Use automated tools, bots, or scripts to access, collect, or interact with the Service without our prior written consent

  • Remove any copyright, trademark, or other proprietary rights notices from the Service or its content

  • Upload harmful, malicious, deceptive, or misleading content

  • Impersonate another person, household member, or entity

  • Create multiple accounts to circumvent a suspension or ban

  • Provide any false or misleading information or any information you do not have the right to provide

Hearten is designed to support shared household management with the knowledge and consent of all members. You expressly agree not to use the Service to monitor, track, or surveil another person without their explicit knowledge and consent; add another person to a household space without their knowledge or against their will; use household data to harass, coerce, control, or intimidate another person; submit false or fabricated information about another household member; or use the Service in any manner that could constitute domestic abuse, stalking, coercive control, or harassment under applicable law. Hearten reserves the right to terminate accounts and report conduct to law enforcement where we have reasonable belief that the Service is being used for surveillance, coercive control, or abuse.

8. Third-Party Integrations and Links

Hearten may integrate with third-party services, including Google Calendar. When you connect Google Calendar, Hearten accesses your calendar data on a read-only basis solely to display your schedule within the app. This access is governed by Google's Terms of Service and our Privacy Policy. We are not responsible for the availability or accuracy of third-party services or their data practices. Use of third-party services is subject to their own terms.

9. Household Member Data Sharing

By inviting another person to your household space, you represent that you have their knowledge and explicit consent to include them, and that they have agreed to these Terms. Any person added to a household must independently agree to these Terms. You may not add a person without their consent. Hearten is not responsible for disputes arising between household members.

If you delete your account and are the owner of a shared household space, shared data originating from your account will be permanently deleted and other household members will lose access to it. See our Privacy Policy (Section 7) for full details on deletion cascade.

10. Payment (Premium Features)

Hearten currently offers a free Service. If we introduce paid features or a premium tier in the future, additional payment terms will be provided at that time and will be incorporated into these Terms. All payment terms, including refund policies and auto-renewal terms, will be disclosed clearly before any purchase is required.

11. DMCA and Copyright

If you believe that any content on the Service infringes your copyrights or other intellectual property rights, please notify our designated agent at hello@withhearten.com. Your notice must include:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner

  • Identification of the copyrighted work claimed to have been infringed

  • Identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it

  • Your contact information (address, telephone number, and email address)

  • A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law

  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

  • Upon receipt of a valid DMCA notice, we will act expeditiously to remove or disable access to the allegedly infringing content in accordance with the Digital Millennium Copyright Act.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE CONTINUOUS AVAILABILITY OR UPTIME, ACCURACY OF RECOMMENDATIONS OR AI-GENERATED CONTENT, ERROR-FREE OPERATION, OR THAT THE SERVICE WILL MEET YOUR SPECIFIC NEEDS. WE ARE NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY ELECTRONIC NETWORK, SERVERS, OR SOFTWARE, OR FOR ANY INJURY OR DAMAGE RESULTING FROM USE OF THE SERVICE. WE CANNOT GUARANTEE ANY SPECIFIC RESULTS FROM USE OF THE SERVICE.

We are not responsible or liable for any delays or failures to perform due to causes beyond our reasonable control, including natural disasters, terrorist attacks, criminal activity, failure of internet or communications networks, health emergencies including pandemics or similar outbreaks of disease, or other force majeure events.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Hearten App LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS, EMOTIONAL DISTRESS, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, WHETHER CAUSED BY TORT, BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT SHALL Hearten App LLC'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU HAVE PAID TO Hearten App LLC IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH JURISDICTIONS LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless Hearten App LLC and its officers, directors, employees, volunteers, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: your access to or use of the Service; your violation of these Terms; your negligent or wrongful conduct; your violation of any rights of another person or entity; any content you submit, post, or transmit through the Service; your use of the Service to surveil, harass, or harm another person; or your access to or use of any third-party website or platform linked to or used by the Service.

15. Termination

We may suspend or terminate your access immediately, without prior notice and without refund, if you violate these Terms or if we discontinue the Service. We may also change or suspend any aspect of the Service at any time without notice and are not obligated to continue to support or update it. Upon termination, your right to use the Service ceases immediately. Sections relating to intellectual property, disclaimers, indemnification, limitation of liability, DMCA, dispute resolution, governing law, and general provisions survive termination.

16. Changes to the Service and Terms

We may update these Terms from time to time. We will notify users of material changes via the app or by email and will always keep the current version posted on our website. By using the Service after a new version is posted, you agree to the new Terms. If you do not agree, you must immediately cease use of the Service.

17. Arbitration and Class Action Waiver

BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO ARBITRATE ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR USE OF THE SERVICE PURSUANT TO THE FEDERAL ARBITRATION ACT.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be subject to good-faith informal resolution. You agree to contact us at hello@withhearten.com with written notice of the dispute and allow 30 days for us to respond before initiating formal proceedings.

If informal resolution fails, disputes shall be resolved by binding arbitration administered under the then-current Commercial Arbitration Rules of the American Arbitration Association (AAA). Arbitration of your claim is mandatory and binding. Neither party will have the right to litigate that claim through a court or to a jury trial, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent unauthorized use or misappropriation of intellectual property.

NO CLASS ACTION OR OTHER REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON OR CLASS OF CLAIMANTS SHALL BE PERMITTED.

Any arbitration or court proceeding shall take place in Morris County, New Jersey, unless the parties agree to a telephonic hearing or alternative location. Hearten will pay the initial filing fee for any arbitration; the parties shall otherwise bear their respective fees and expenses except as may be provided in the AAA Rules. This arbitration provision survives termination of these Terms.

18. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Morris County, New Jersey, and you consent to personal jurisdiction of such courts. We make no representations that the Service is appropriate for use outside the United States; if you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

19. General Provisions

Severability: The provisions of these Terms are severable. If any provision is found void or unenforceable in whole or in part, the remaining provisions will remain in full force and effect.

No Waiver: Hearten’s failure or delay in exercising or enforcing any right under these Terms shall not operate as a waiver of that right. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Assignment: These Terms and any rights and licenses granted hereunder may not be transferred or assigned by you without our prior written consent. We may assign our rights and obligations without restriction.

Statute of Limitations: You agree that any cause of action arising out of or related to the Service must commence within one (1) year after the cause of action accrues; otherwise, such cause of action is permanently barred to the extent permitted under applicable law.

Headings: Section headings are for convenience only and shall not be used in interpreting these Terms.

20. Contact

For questions about these Terms, contact:

Email: hello@withhearten.com

Hearten App LLC | New Jersey, USA

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