Privacy Policy

Last Updated: April 22, 2026

1. Overview

Hearten (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app and related services (the “Service”).

Our goal is to collect only what is necessary to support you and give you clear control over your data.

2. Information We Collect
A. Information You Provide
  • Name, email, and account details

  • Household and family structure (e.g., partner, children roles)

  • Tasks, schedules, and planning data

  • Meal preferences and dietary information

  • Emotional check-ins, reflections, and mood data

  • Messages and interactions (for current or future features)

B. Automatically Collected Information
  • Device type, operating system, and browser

  • IP address

  • Usage data (features used, interactions)

  • Log data and performance metrics

C. Third-Party Data

If you connect integrations (e.g., calendars), we may access:

  • Events and scheduling data

3. Sensitive Data

Some data you provide (e.g., emotional check-ins) may be considered sensitive.

We:

  • Process this data only to provide app functionality

  • Do not sell sensitive personal data

  • Apply additional safeguards where appropriate

4. How We Use Information

We use your information to:

  • Provide and improve the Service

  • Personalize recommendations and insights

  • Generate AI-powered summaries and suggestions

  • Enable collaboration between household members

  • Communicate with you (updates, support)

  • Ensure security and prevent misuse

5. AI and Data Processing

We may use AI models to:

  • Analyze inputs (tasks, mood, schedules)

  • Generate insights, recommendations, and summaries

This may involve processing data through secure third-party AI providers.

We take steps to ensure:

  • Data minimization

  • Appropriate technical and organizational safeguards

We do not sell your data or use it for unrelated purposes.

6. Sharing of Information

We do not sell your personal data.

We may share data:

  • With service providers (e.g., hosting, analytics, AI tools)

  • With other users you explicitly share data with (e.g., household members)

  • If required by law or to protect rights and safety

7. Data Retention

We retain your data only as long as necessary to provide the Service and fulfill the purposes outlined in this policy.

  • Account and user content are stored while your account is active

  • Data may be retained as needed to comply with legal obligations, resolve disputes, or enforce agreements

Account Deletion

You may delete your account at any time from within the app.

When you delete your account:

  • Your personal data and associated content are permanently deleted

  • This includes tasks, meal plans, grocery lists, emotional check-ins, preferences, and household-related data

  • You will be signed out and your account cannot be recovered

We may retain limited information in anonymized or aggregated form to:

  • Maintain system integrity

  • Prevent fraud or misuse

  • Comply with legal obligations

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Delete your data

  • Restrict or object to processing

To exercise your rights, contact: hello@withhearten.com

9. Data Security

We implement reasonable safeguards to protect your data, including:

  • Encryption in transit

  • Secure storage practices

However, no system is completely secure.

10. Children’s Privacy

Hearten is not intended for children under 13.

We do not knowingly collect personal data directly from children.

11. International Users

If you access the Service outside the United States, your data may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you as appropriate.

13. Contact

For privacy-related questions or requests, contact:
hello@withhearten.com