Privacy Policy
Last Updated: April 22, 2026
1. Overview
Hearten (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app and related services (the “Service”).
Our goal is to collect only what is necessary to support you and give you clear control over your data.
2. Information We Collect
A. Information You Provide
Name, email, and account details
Household and family structure (e.g., partner, children roles)
Tasks, schedules, and planning data
Meal preferences and dietary information
Emotional check-ins, reflections, and mood data
Messages and interactions (for current or future features)
B. Automatically Collected Information
Device type, operating system, and browser
IP address
Usage data (features used, interactions)
Log data and performance metrics
C. Third-Party Data
If you connect integrations (e.g., calendars), we may access:
Events and scheduling data
3. Sensitive Data
Some data you provide (e.g., emotional check-ins) may be considered sensitive.
We:
Process this data only to provide app functionality
Do not sell sensitive personal data
Apply additional safeguards where appropriate
4. How We Use Information
We use your information to:
Provide and improve the Service
Personalize recommendations and insights
Generate AI-powered summaries and suggestions
Enable collaboration between household members
Communicate with you (updates, support)
Ensure security and prevent misuse
5. AI and Data Processing
We may use AI models to:
Analyze inputs (tasks, mood, schedules)
Generate insights, recommendations, and summaries
This may involve processing data through secure third-party AI providers.
We take steps to ensure:
Data minimization
Appropriate technical and organizational safeguards
We do not sell your data or use it for unrelated purposes.
6. Sharing of Information
We do not sell your personal data.
We may share data:
With service providers (e.g., hosting, analytics, AI tools)
With other users you explicitly share data with (e.g., household members)
If required by law or to protect rights and safety
7. Data Retention
We retain your data only as long as necessary to provide the Service and fulfill the purposes outlined in this policy.
Account and user content are stored while your account is active
Data may be retained as needed to comply with legal obligations, resolve disputes, or enforce agreements
Account Deletion
You may delete your account at any time from within the app.
When you delete your account:
Your personal data and associated content are permanently deleted
This includes tasks, meal plans, grocery lists, emotional check-ins, preferences, and household-related data
You will be signed out and your account cannot be recovered
We may retain limited information in anonymized or aggregated form to:
Maintain system integrity
Prevent fraud or misuse
Comply with legal obligations
8. Your Rights
Depending on your location, you may have rights to:
Access your data
Correct inaccuracies
Delete your data
Restrict or object to processing
To exercise your rights, contact: hello@withhearten.com
9. Data Security
We implement reasonable safeguards to protect your data, including:
Encryption in transit
Secure storage practices
However, no system is completely secure.
10. Children’s Privacy
Hearten is not intended for children under 13.
We do not knowingly collect personal data directly from children.
11. International Users
If you access the Service outside the United States, your data may be transferred to and processed in the United States.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you as appropriate.
13. Contact
For privacy-related questions or requests, contact:
hello@withhearten.com