Privacy Policy

Last Updated: June 1, 2026

1. Overview

Hearten App (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app and related services (the “Service”). Our goal is to collect only what is necessary to support you and give you clear control over your data.

2. Information We Collect

A. Information You Provide

  • Name, email, and account details

  • Household and family structure (e.g., partner, children roles)

  • Tasks, schedules, and planning data

  • Meal preferences and dietary information

  • Emotional check-ins, reflections, and mood data

  • Messages and interactions (for current or future features)

B. Automatically Collected Information

  • Device type, operating system, and browser

  • IP address and user agent string

  • Usage data (features used, interactions, actions taken on the platform)

  • Approximate location derived from IP address

  • Log data and performance metrics

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service. These may include:

  • Essential cookies: Required for core functionality such as authentication and session management.

  • Analytics cookies: Used to understand how you interact with the app. We may use tools such as Google Analytics or similar services.

  • Preference cookies: Used to remember your settings and personalize your experience.

You may disable cookies through your browser settings, though doing so may affect some functionality. For analytics opt-out, you can use browser-level controls or tools such as the Google Analytics Opt-Out Add-on.

We do not respond to or honor Do Not Track (“DNT”) signals or similar mechanisms transmitted by web browsers at this time.

We may use technologies such as cookies or pixels for interest-based or targeted advertising purposes. If we use Google, Facebook/Meta, or other advertising platforms, you may opt out through those platforms’ own privacy settings. You may also visit the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info) to manage advertising preferences. Please note that cookie-based opt-outs may not be effective on mobile applications.

D. Third-Party Data

If you connect integrations (e.g., calendars), we may access events and scheduling data from those services. Such linking is subject to the consent you provide to us or the third party, and that third party’s own terms and privacy policy.

3. Google API Data

Hearten's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

When you connect your Google Calendar, Hearten requests read-only access to your calendar events solely to display your upcoming schedule within the app. We do not store Google Calendar data on our servers beyond what is necessary to display it in your current session. We do not share Google Calendar data with third parties. We do not use Google Calendar data for advertising or to train AI models. We do not permit humans to read your Google Calendar data except as required by law or with your explicit permission.

4. Sensitive Data

Some data you provide (e.g., emotional check-ins, mood data, family health information) may be considered sensitive personal data. We:

  • Process this data only to provide app functionality

  • Do not sell sensitive personal data

  • Apply additional safeguards where appropriate

If we discover that sensitive data has been submitted by or about a child under 13, we will delete that data promptly. See Section 11 (Children’s Privacy) for more detail.

5. How We Use Information

We use your information to:

  • Provide and improve the Service

  • Personalize recommendations and insights

  • Generate AI-powered summaries and suggestions

  • Enable collaboration between household members

  • Communicate with you (updates, support, important notices)

  • Ensure security and prevent misuse

  • Comply with legal obligations

  • Pursue legitimate business purposes such as analytics, research, and fraud prevention

We may aggregate and/or de-identify information collected through the Service so that it can no longer be linked to you (“Aggregated/De-Identified Information”). We may use Aggregated/De-Identified Information for any legitimate business purpose, including research and service improvement, and may share it with third parties in our discretion.

6. AI and Data Processing

AI features within Hearten are optional. AI features only process your information when you choose to use or enable them. AI does not act autonomously and does not take actions without your initiation or approval.

When you use AI features, the inputs you provide and the outputs generated constitute your “Customer Data.” You are responsible for the content, use, and maintenance of your Customer Data. Hearten processes Customer Data solely to provide the requested functionality.

We may use AI models to analyze inputs (tasks, mood, schedules) and generate insights, recommendations, and summaries. Key providers we currently use or may use include:

  • Google (Firebase, Firestore, Gemini / Google AI Studio) — app infrastructure and AI features

  • Anthropic — AI-generated content and suggestions

We commit to sharing only the minimum data necessary with AI providers for each specific task. We do not send full user profiles to AI providers unless directly required to fulfill a request. We do not permit AI providers to use your personal data to train their general models without your separate, explicit consent. In the event we change AI providers, these data processing rules will remain consistent.

We enter into Data Processing Agreements (DPAs) with AI and cloud service providers where required. We take steps to ensure appropriate technical and organizational safeguards.

7. Sharing of Information

We do not sell your personal data.

We may share data:

  • With service providers (e.g., hosting, analytics, AI tools) under appropriate data agreements, who are authorized to use your data only as necessary to provide services to us

  • With other users you explicitly share data with (e.g., household members you invite)

  • With business partners to provide you with a product or service you have requested

  • If required by law, regulation, or legal process, or to protect the rights, safety, or property of Hearten or others

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale of assets, your personal information may be sold or transferred as part of such a transaction, including in connection with any due diligence conducted prior to and in connection with such transactions. We will notify you of any such transfer via the app or email where required by applicable law.

If we receive a subpoena, court order, or other legal demand for your personal data, we will review all requests carefully and comply only to the extent legally required, notify you before disclosing your data where we are legally permitted to do so, and object to requests we believe are overly broad or legally improper. We cannot notify you if legally prohibited (e.g., under a gag order). We will publish transparency notices in this policy to the extent permitted by law.

When you invite household members to share your Hearten space, you represent that you have authority to share relevant household data with them, and that they have agreed to Hearten’s Terms of Service. Hearten is not responsible for ensuring third-party consent within a shared household

8. Data Retention

We retain your data only as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Account and user content are stored while your account is active. Data may be retained as needed to comply with legal obligations, resolve disputes, or enforce agreements.

Account Deletion

You may delete your account at any time from within the app. When you delete your account, your personal data and associated content (including tasks, meal plans, grocery lists, emotional check-ins, preferences, and household-related data) are permanently deleted. You will be signed out and your account cannot be recovered.

If you are the account owner of a shared household space and you delete your account, shared household data originating from your account will be permanently deleted and invited household members will lose access to that shared data. Data independently created by other household members within their own accounts will be governed by their own account. We recommend downloading or exporting shared data before deleting your account.

We may retain limited information in anonymized or aggregated form to maintain system integrity, prevent fraud, or comply with legal obligations.

9. Marketing Communications

If you register for the Service, you may receive marketing communications from us. You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of any marketing email.

Please note that you will continue to receive transactional and administrative emails regarding the Service (e.g., account notices, security alerts, breach notifications, and legal updates) regardless of your marketing preferences. These are not marketing communications and cannot be opted out of while your account is active.

10. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We have taken commercially reasonable safeguards designed to keep your personal information protected, and we require our service providers and partners to maintain appropriate safeguards as well. These safeguards include:

  • Encryption in transit (TLS)

  • Secure cloud storage practices (Google Firebase / Firestore)

  • Access controls limiting who can access user data

  • Contractual data protection requirements imposed on third-party service providers

Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure of your information.

If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law, including New Jersey’s data breach notification law (N.J.S.A. 56:8-163), within 30 days of discovery, or as otherwise required by law.

By using the Service or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service.

11. Beta Service Notice

Hearten is currently in early access (beta). During this period, features may change or be removed, data may be subject to changes as we improve systems, and we will make reasonable efforts to preserve your data but cannot guarantee continuity during significant platform changes. By using the beta Service, you acknowledge these conditions.

12. Children’s Privacy

Hearten is not intended for children under 13. We do not knowingly collect personal data directly from children under 13. Because Hearten is a family-focused app, parents may enter information about their children as part of household management. This data is provided by the parent/guardian and is treated as part of the parent’s account.

If we discover that a child under 13 has independently created an account or submitted personal data without parental consent, we will delete that data promptly. If you believe a child under 13 has provided personal data to us, please contact us at hello@withhearten.com.

13. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your data, and to receive a portable copy of your data.

To request a portable export of your personal data, email hello@withhearten.com with subject line “Data Export Request.” We will provide your data in a commonly used, machine-readable format (e.g., JSON or CSV) within 30 days of receiving your verified request.

California Residents (CCPA/CPRA)

If you are a California resident, you have rights under CCPA/CPRA including: the right to know what personal data we have collected; the right to delete your personal data; the right to opt out of sale or sharing (we do not sell or share personal information for cross-context behavioral advertising — no action required); and the right to non-discrimination. Although we may use aggregated or anonymized data, we acknowledge that no anonymization method is perfect and apply reasonable technical safeguards to reduce re-identification risk. Contact hello@withhearten.com. We will respond within 45 days of a verifiable request.

European Economic Area and United Kingdom (GDPR)

If you are located in the EEA or UK, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing (to withdraw, email hello@withhearten.com or delete your account from within the app); rights to access, rectify, erase, port, restrict, and object to processing; and the right to lodge a complaint with your local supervisory authority. Our legal bases for processing include consent, performance of a contract, and legitimate interests.

Other Users

To exercise any privacy rights, contact: hello@withhearten.com

14. International Data Transfers

If you access the Service outside the United States, your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer. All information processed by us may be processed and stored anywhere in the world, in countries which may have data protection laws different from the laws where you live.

15. Third-Party Websites and Applications

The Service may contain links to third-party websites, applications, or digital properties not owned or controlled by us. We are not responsible for the privacy practices or content of such third parties. Providing personal information to third-party websites or applications is at your own risk. We encourage you to read the privacy policies of each website and application with which you interact

16. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or by email. The then-current version will always be posted on our website. Continued use of the Service after notice constitutes your acceptance of the updated policy.

17. Contact

For privacy-related questions or requests, contact:

Email: hello@withhearten.com

Hearten App LLC | New Jersey, USA

© 2025. All rights reserved. | Terms and Conditions | Privacy Policy